14.11 CLAIM PROCESS FOR MOBILE HOMES (38 CFR 36.4824) (11/17/16)

© VA Servicers Handbook - M26-4

a. Servicers must file all claims for manufactured (mobile) homes not affixed to a permanent foundation by submitting required documentation to the St. Paul RLC. Mobile home claims differ from terminated or refund claims because they require Manual claim calculation.

b. Servicers are required to submit one of the following forms along with supporting documentation after the sale or other liquidation of the security for the loan:

1. VA Form 26-8629, Manufactured Home Loan Claim Under Loan Guaranty (Manufactured Home Unit Only), OR
2. VA Form 26-8630, Manufactured Home Loan Claim Under Loan Guaranty-(Manufactured Home Unit and Lot or Lot Only).

c. Servicers do not upload any documentation in the SWP.

d. The payment information will not be displayed on the Claim Payment Status Report or on the Payment History link in VALERI because the mobile home loan does not exist in VALERI.

e. Once the claim payment information is properly entered into FMS, the servicer should receive their claim payment within 14 days.